General Terms and Conditions of Sale

These General Terms and Conditions of Sale govern the sale of merchandise by GemRecital ("GemRecital" or "we") to you (the "Site"). Your use of the Site to purchase merchandise or otherwise, indicates your agreement to follow and to be bound by these General Terms and Conditions of Sale, our Privacy Policy, which is hereby incorporated by reference, other notices which may be posted on the Site, and all applicable laws and regulations. Please read these General Terms and Conditions of Sale carefully before accessing and using this Site.


Customers may place orders by calling +972-77-48-48-408 Monday-Saturday from 9:30 am to 8:00 pm CET. We do not accept orders by email. All orders are subject to written acceptance by GemRecital. Orders will be confirmed in writing, by e-mail. Once accepted, the order may not be changed or cancelled except as otherwise provided for in this Terms and Conditions or as required by applicable law. GemRecital also reserves the right to require verbal confirmation of orders. If we request verbal confirmation of an order, we will not accept confirmation via email. For each product selected on the website, a summary page will be displayed featuring a photograph of the item, catalog code, quantity selected, unit price, and the total amount owed for the order. It is the responsibility of the customer to check that this displayed information accurately reflects their selection before confirming their order. Upon confirmation, the order will be sent to GemRecital for processing. While every effort will be made to ensure the color, design, and style of the GemRecital products displayed on the website are representative of the original products, slight variations may occur for technical and other reasons. Accordingly, GemRecital shall not be liable for any error or inaccuracy in the photographs or graphical representations of GemRecital products displayed on the website. If the customer has any questions about the products, they may contact the customer service department by emailing or calling +972-77-48-48-408. GemRecital has the right to cancel any order placed by a customer with whom it has had a dispute concerning a prior order, or if GemRecital has reasonable ground to suspect that such customer has violated these Terms and Conditions, or is engaged in fraudulent or grey market activities. GemRecital also has the right to refuse orders exceeding either $5,000 or 5 units.


GemRecital reserves the right to change the assortment of items offered on the website from time to time without prior notice to the customer. GemRecital will not be liable if any product is out of stock or otherwise unavailable. In the circumstance that any item a customer selects becomes unavailable after confirmation of the order, the customer service unit will inform the customer by phone or e-mail as soon as possible. The customer will have the option to choose another product or cancel their order, unless the order which was made was a multiple order, in which case the customer service unit will inform the customer by phone or email to communicate which part of the order will ship. The customer will only be charged for the part of the order which is shipped and may then choose another item to replace the unavailable item, which will be processed as a separate order.

Confirmation of Orders

In order to process the order, the customer must click the 'complete purchase' option on their computer. Upon confirmation, the order will be submitted to GemRecital for processing and may not be changed or cancelled except as expressly provided in these Terms and Conditions or as required by applicable law. GemRecital records evidence of all transactions between GemRecital and its customers. In the event of a dispute between GemRecital and one of its customers relating a transaction conducted on the website, the data recorded by GemRecital shall be treated as evidence of the details of the transaction.

Prices and Payments

The prices of GemRecital products exclude taxes and shipping costs. GemRecital charges state, county and local tax as required by applicable law. GemRecital reserves the right to modify the price of products offered on the website at any time without prior notice to the customer. The customer will be charged the prices displayed on the website at the time the order was confirmed provided that the products are available at that time. The customer is required to pay for any order placed on the website immediately upon confirmation. We only accept payment by credit, charge and debit cards or varified PayPal account. We accept the following credit, charge and debit cards: American Express®, MasterCard ®, Visa ® and JCB ®. We only accept creait card issued by country from our delivery zone. Please note that your order must contain both billing and delivery address from our delivery zone. Orders with other billing and shipping address will not be processed. The customer's credit, charge or debit card will only be charged when their order is dispatched. If any of the products in the order are unavailable, GemRecital will only charge the price, taxes and shipping costs for the goods available.

Reservation of Title

Products ordered by customers will remain the property of GemRecital until GemRecital has received full payment thereof. If there is any problem with payment, the customer is responsible to return the goods received to GemRecital immediately upon request. The customer accepts all risk for the goods (including loss, theft, or damage of any order) upon shipment.


For any repair inquiries, please contact our customer service department emailing or by calling +972-77-48-48-408

Authenticity Guarantee

GemRecital guarantees the authenticity of all products purchased through the website.

Governing Law and choice of Forum

The host server of this website is located in Israel and differences are subject to Israeli law and to the exclusive jurisdiction of the courts of Tel Aviv.

Disclaimers and limitations of liability

Under no circumstance whatsoever shall GemRecital be liable for any loss arising out of or in connection with the use of the Site. Other than as required by applicable consumer protection law or insurance law, if any, in no event will GemRecital be liable for errors or omissions in this information or for any losses or damages, direct, indirect, incidental, special or consequential resulting from your use or misuse of, or reliance on, any such information.

Binding agreement

GemRecital's order confirmation and these General Terms and conditions of Sale shall be the final and integrated agreement between GemRecital and you on the on the matters contained in this General Terms and Conditions of sale.

Intellectual property and trademarks

All trademarks, logos and service marks (the "Trademarks") which appear on this Website are registered and/or unregistered GemRecital trademarks. Nothing contained in the website should be construed as granting by implication or otherwise, any license or right to use any trademark displayed on this website without the written permission of GemRecital. You have permission to electronically copy and print hard copies of pages from this website solely in connection with non-commercial purposes related to placing an order or shopping with the website. Unless we give you specific permission in advance, any other use of this website, its content and its information, are strictly prohibited.


All contents of this site are GemRecital copyright. All rights reserved.